this is jess...
Multidisciplinary Designer.
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ADP Mobile

Cox Automotive tasked us with defining their mobile guiding principles to define a new native app direction for Manheim. Manheim is the largest buyer/seller of used cars in the world. 

Current Mobile Experience

The current experience is carrying a lot of old technologies and parity with desktop which is keeping it slow and cumbersome. The navigation is overwhelming. But somehow we have a 4.7* for 1.7M Ratings

Supporting Tasks Success as a Companion to Desktop

Known actions from 1.2B logins in 2021 thus far allows us to surface what matters to Employees and Managers in the HR Space.

  • Focus on Mobile companion rather than mobile parity.

  • Personalized for all roles

  • Task-centered UX

Before and After

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Ignore the IA

Allows users to get the level 3-5 items rather than pages that summarize an activity. Less Browse. More Action.

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Task Focused

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Intelligent Self Service

Surfacing Recommended Actions through machine learning

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Differentiate Workspaces

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Modality

How to compress the IA to 2-3 levels at all times and focus on outcomes

See Prototype