Shell Polymers Customer Hub
Shell Polymers Customer Hub
Shell Polymers Customer Hub gives customers who were previously faxing forms and calling for the status of their shipments a better way to manage and feel in control of their purchases. Shipments can be tracked, notifications customized so the customer never misses a delay or change in their delivery date. Dashboards help Shell side customer service field questions and see overall inquiries and open cases. Launched in Q1 2022
