proxi. Never Sleeps. Always Here.
proxi is a chatbot created to help people manage all of the communications businesses receive from multiple channels all in one place. Ready to answer the those repeat questions again and again. The thing that makes proxi different is the ability to escalate an issue by handing over to a human. So that you only see the messages that require your attention. This required lots of research on services that were in beta, competitive analysis, and user interviews.
The bot admin portal was built using Angular Material and allows self provisioning of the user’s facebook pages. This self-service web portal functions via webviews within messenger while conversing with proxi.
USE THE CAMERA
Now with the Apple supporting QR codes in the native camera there is a quicker way to get your audience digital persona connected with your establishment.
NO TYPING NECESSARY
We all know the QWERTY keyboard. But the biggest misconception on chatbots is how much faster the conversation can be with pre-determined responses.
“No matter how good your feedback is, you always start over with the next customer.”
MAKE INFORMED DECISIONS
Today we are bombarded with data, but how does this help you make decisions? This is the analytics Facebook provides, but we will interpret this for you and make recommendations on where to put your staff’s effort.